Your data
Delete your data
How to ask AmberStreams to delete the information we hold about you, including your WhatsApp conversations with us.
1
Ask us
Email webmaster@amberstreams.com with the subject “Delete my data”, or send “Delete my data” to the AmberStreams WhatsApp number. Tell us which email address or phone number we have for you.
2
We confirm it’s you
We reply to the same email address or WhatsApp number, so nobody can delete someone else’s information.
3
We delete it within 30 days
We delete your WhatsApp conversations, messages, contact details, courier bookings and account profile, and remove you from any follow-up messages.
4
We tell you what we kept
Some records must be kept by law, such as invoices and payment records for accounting and tax. If we keep anything, we tell you what and for how long, and we use it for nothing else.
If you used a business’s WhatsApp through AmberStreams (a business listed on AmberStreams B2B that connected its WhatsApp number to our platform), you can ask that business or us. We delete your messages with that business when either of you asks. Full details are in our privacy policy.